Terms of service

Agreement to Terms

By accessing our website or using LeadGrow AI's services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access our services.

Description of Services

LeadGrow AI provides Go-To-Market (GTM) services including but not limited to:

• Situation-based outbound lead generation
• Custom data research and enrichment
• Messaging and campaign development
• Appointment setting and meeting booking
• CRM integration and lead management

Specific deliverables and scope are defined in individual client agreements.

Use of Website

By using our website, you agree to:

• Use the site for lawful purposes only
• Not attempt unauthorized access to our systems
• Not interfere with the proper functioning of the website
• Not use automated systems to scrape or collect data without permission
• Not misrepresent your identity or affiliation

Client Responsibilities

When engaging our services, you agree to:

• Provide accurate and complete information about your business and target customers
• Respond to communications and provide feedback in a timely manner
• Participate in required onboarding and strategy sessions
• Maintain appropriate CRM and technical systems as needed
• Not use our services for any unlawful purpose

Payment Terms

Payment terms are specified in your individual service agreement. Generally:

• Monthly retainer fees are due at the beginning of each service period
• Late payments may result in service suspension
• Refunds are handled according to the terms in your specific agreement

Intellectual Property

Our Property: LeadGrow AI retains ownership of our methodologies, processes, tools, and proprietary systems, including our situation-mining methodology, data enrichment systems, and operational frameworks.

Your Property: You retain ownership of your business data, customer information, and materials you provide.

Work Product: Campaign materials, messaging, and deliverables created specifically for you become your property upon full payment. However, the underlying methodologies and systems used to create such materials remain LeadGrow property.

Website Content: All content on this website, including text, graphics, logos, images, and software, is the property of LeadGrow AI and protected by copyright and trademark laws.

Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This includes business strategies, customer data, campaign performance metrics, and trade secrets. This obligation survives termination.

Data and Privacy

We collect and process business contact information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL). See our Privacy Policy for detailed information on data handling.

LeadGrow SMS

LeadGrow SMS sends text messages to follow up on business conversations and schedule consultation meetings.

You can cancel the SMS service at any time. Just text "STOP" to us. After you send the SMS message "STOP", we will send you a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages at varying frequency based on scheduling needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Limitation of Liability

LeadGrow AI provides services on an "as is" basis. We do not guarantee specific results, including but not limited to a specific number of leads, meetings, or closed deals. Marketing and sales results depend on factors beyond our control, including market conditions, product-market fit, pricing, and sales execution.

THE WEBSITE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not warrant that the website or services will be uninterrupted, error-free, or free of viruses.

To the maximum extent permitted by law, LeadGrow AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website, including lost profits, lost revenue, or lost business opportunities.

Termination

Either party may terminate the service agreement according to the notice provisions in your specific contract. Upon termination:

• We will provide any completed work product
• Outstanding payments remain due
• Confidentiality obligations survive termination

Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be settled through binding arbitration in Toronto, Ontario in accordance with Ontario law.

Governing Law

These Terms shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Modifications to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated to active clients. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Information

For questions about these Terms of Service, please contact us:

Email: [email protected]

Website: www.leadgrow.ai